How brokers get paid

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How Mortgage Brokers Get Paid

Understanding the Money Side of Mortgage Broking

If you’ve ever wondered how mortgage brokers make their money, you’re not alone. Many Australians who use a broker to help them buy a home don’t really understand where the broker’s pay comes from. Let me explain it in simple terms.

The Basics: Who Pays the Broker?

Here’s the surprising part for most people: you usually don’t pay your mortgage broker directly. Instead, the banks and lenders pay them. It might seem a bit strange at first, but this is how the system works in Australia.

When a broker helps you get a home loan, they do lots of work. They look at your money situation, compare different loans from different banks, fill out paperwork, and guide you through the whole process. All of this takes time and effort. So how do they earn money for doing this work?

The Main Way: Upfront Commission

The biggest payment a broker gets is called an “upfront commission.” This happens when your loan settles, which means when everything is approved and the money gets handed over for your home purchase.

The bank or lender pays the broker a percentage of your loan amount. In Australia, this is usually somewhere between 0.5% and 0.7% of the loan. Let me give you an example to make this clearer.

If you borrow $500,000 for your home, and the commission is 0.6%, the broker would receive $3,000 from the bank. The important thing to remember is that this money comes from the bank’s pocket, not yours. You don’t see this charge on your paperwork, and it doesn’t get added to your loan.

The Ongoing Payment: Trail Commission

There’s also something called “trail commission.” This is a smaller payment that keeps coming to the broker for as long as you have your loan with that lender. Think of it like a small thank-you payment from the bank that arrives every year.

Trail commission is usually much smaller than the upfront payment. It’s typically around 0.15% to 0.20% of your remaining loan balance each year. Using the same example, if you still owe $500,000 and the trail commission is 0.15%, the broker would get $750 that year.

This ongoing payment makes sense when you think about it. Brokers often help their clients even after the loan settles. You might call them with questions, need help if you want to refinance, or ask for advice about your loan. The trail commission means the broker is still earning something for being available to help you over time.

Do Clients Ever Pay the Broker Directly?

Sometimes, yes. In certain situations, we might charge you a fee directly. This doesn’t happen in most normal home loan cases, but it can occur in special situations.

For example, if your loan is very complicated or unusual, if you’re self-employed with tricky income, or if you need special help with commercial property loans, we might charge you a fee. This is because these situations take a lot more work, and the bank’s commission might not be enough to cover the time involved.

Awesome brokers are always honest and upfront about any fees. We will tell you upfront before we start working together if there will be any costs for you to pay.

Why Do Banks Pay Brokers?

You might wonder why banks would pay brokers to send them customers. Wouldn’t it be cheaper for banks to just deal with customers directly?

The answer is that brokers actually help banks in several ways. Brokers bring the banks customers they might not have found on their own. They do a lot of the early work that the bank would otherwise have to do. They make sure the application is correct and complete before it even gets to the bank.

For customers, using a broker means you get to compare many different lenders without having to visit each bank separately. The broker does this comparison work for you. This competition between lenders often means you get a better deal than if you just walked into one bank.

Is There a Catch?

Some people worry that because banks pay brokers, the broker might not be giving truly independent advice. This is a fair question to ask. In Australia, mortgage brokers have legal obligations to act in your best interests. They must follow strict rules set by regulators.

A good broker will show you a range of options from different lenders. They should explain why they’re recommending a particular loan and not just send everyone to the lender that pays the highest commission. Professional brokers know that their reputation depends on giving good advice, and they want you to be happy so you’ll recommend them to your friends and family.

What About Comparison Sites?

These days, there are websites where you can compare loans yourself. These sites make money differently, often through advertising or referral fees when you click through to a lender. Some people prefer this do-it-yourself approach, while others like having a broker guide them through the process.

The Bottom Line

Understanding how we get paid helps you make informed decisions. 

This system allows many Australians to get professional help with their home loans without paying for that help directly.

The key is to work with a broker you trust, who explains things clearly, shows you different options, and puts your interests first. Ask questions about how they get paid if you’re curious. 

Awesome brokers are happy to explain their payment structure because they have nothing to hide.

Whether you choose to use us as your broker or go directly to a lender yourself, the most important thing is to understand your home loan and feel comfortable with your choice. After all, a home loan is one of the biggest financial decisions you’ll ever make, so it’s worth taking the time to understand all parts of the process, including how the professionals who help you earn their living.

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